Refund Policy
Donations
Donations made to The Alumni Initiative are considered non-refundable. We deeply appreciate and value every contribution, as they directly support our mission of providing access to quality education for underprivileged children.
Event Tickets and Registrations
Tickets or registrations for events organized by The Alumni Initiative may be refundable or non-refundable, depending on the specific event. Refund eligibility and procedures will be clearly outlined in the event details and registration process.
Merchandise Purchases
If you have purchased merchandise from The Alumni Initiative, refunds may be considered on a case-by-case basis. Please reach out to our support team at [contact email/phone] with your order details for assistance
Scholarship and Program Fees
Fees associated with scholarships or educational programs offered by The Alumni Initiative are typically non-refundable. However, exceptions may be made in certain circumstances, such as documented emergencies or extenuating circumstances. Requests for refunds in such cases will be reviewed and processed accordingly.
Processing Time
Please note that refund processing times may vary depending on the payment method and the nature of the refund request. We strive to process refunds promptly and efficiently once all necessary information is received.
For any questions or inquiries regarding refunds, please contact our support team at Info@Tainpo.org. We are here to assist you and ensure a positive experience with The Alumni Initiative.
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Thank you for your understanding and support of our mission to empower children through education.